Terms of Service

Terms

VPNSecure Trust provides its members with the ability to privately retrieve information contained on third party websites and servers through the Internet among other benefits. In exchange for this service, VPNSecure Trust charges its members a monthly fee.

To open an account you must complete the registration process and successfully complete the payment authorization from our offered payment companies. You are entirely responsible for maintaining the confidentiality of your password and account. You agree to notify VPNSecure Trust immediately of any unauthorized use of your account.

You agree to indemnify VPNSecure Trust, its parents, subsidiaries, affiliates, officers and employees immune from any claim, demand, or damage, including reasonable attorney fees, that are asserted by any third party due to or arising out of your use of or conduct on the service.


Privacy

It is VPNSecure Trust's policy to respect the privacy of its members. VPNSecure Trust will not monitor you or your use of the service, including its contents unless VPNSecure Trust has reason to believe that such action is necessary to: (1) conform to legal requirements or comply with legal process.


Data kept when becoming a member

  • Username (You provide, or auto generated)
  • Password (Encrypted)
  • Email Address (Can use a temporary one)


No Logging Policy

We do not log any personal information when connecting to our service.
'Any data' means but is not limited to the following:

  • IP Address NOT logged
  • Connection timestamp NOT logged
  • Disconnect timestamp NOT logged
  • Bandwidth used NOT logged
  • DNS Requests NOT logged


Affiliates

If you are linking to VPNSecure as an Affiliate you must follow the below rules.

  • You may not send unsolicited email or black-hat SEO
  • We encourage the practice of disclosing your affiliation with VPNSecure.
  • Affiliate partners must advise on how they plan to promote the service. Affiliates that do not provide information within 7 days will be terminated
  • When an affiliate link is posted, you are required to notify our support department via email so that we can review the content.
  • We require all content to be truthful.  If you require information on our services please review FAQ and Feature's pages, if in-doubt contact support


Refunds

If you are unable to use VPNSecure Trust service for whatever reason we will happily refund your money if you meet the following requirements.

  • You have contacted support and gone through troubleshooting.
  • You have advised via email or live chat with the refund request within 90 days of the active valid account.
  • Immediate account disable if fraud is found and refund given.
  • We will not refund under any circumstances if a particular site or service on the internet does not work, we cannot control what is outside the realm of our VPN network.


No Data / Log Storage Policy and Account Deletion

At VPNsecure.me, we prioritize your privacy and security. We adhere to a strict no data storage or logging policy. No user activity logs or data are stored on our servers.


Inactive Account Policy

To maintain the integrity and efficiency of our services, any account with no active login for a period of six months will be automatically erased. Please note that this includes accounts with lifetime deal access.

If you have purchased a lifetime deal but fail to connect to your account within the specified six-month period, you will lose access to the lifetime deal. It is essential to log in at least once every six months to keep your account and lifetime deal active.

We encourage all users to maintain regular activity on their accounts to avoid deactivation.


Services

VPNSecure maintains a large network of services throughout the world, however a wide variety of reasons may impact the availability of services at any given time. As such, you agree and acknowledge that VPNSecure does not guarantee the availability of services in specific locations at any time. VPNSecure reserves the right to change these terms or conditions at any time without notice.


Company

HOLDXB Trading FZCO trading as VPN Secure, IFZA Business Park, Dubai - UAE.